Warranty/Return Info

 

RETURN POLICY:

Within 10 days,

Meier skis purchased directly from Meier may be returned within 10 days of the original purchase date accompanied by a receipt of purchase and within their original packaging and undamaged (not drilled for binding mounts, not skied on) for a full refund. **

 

Within 30 days, Meier skis purchased directly from Meier that are accompanied by a receipt of purchase and within their original packaging and undamaged (not drilled for binding mounts, not skied on) may be EXCHANGED for another ski or snowboard **

** THIS DOES NOT APPLY TO CLEARANCE, DEMOS, DISCONTINUED MODELS/GRAPHICS OR CUSTOM SKIS OR SNOWBOARDS. 
There are no returns/exchanges of any kind on the above-mentioned items.  All sales of those items are final.
Return / Exchange shipping costs to be paid in full by customer.

WARRANTY POLICY:

Please Register your new skis or snowboard here:
https://meierskis.com/pages/product-registration

Meier Skis are warranted against manufacturer defects** for three (3) years from the date of shipment directly from Meier skis or purchase from an authorized Meier Skis dealer.

The 3-year warranty applies to new skis purchased after June 1, 2023. It does not apply to skis with binding plates. 


This warranty applies only to the original purchaser (proof of purchase required) and does not cover unauthorized sales on Ebay, Craigslist, internet, or other person-to-person sales. 

Warranty exclusions include but are not limited to the following:

  • Normal wear and tear. 
  • Cosmetic issues including topsheet and sidewall scratches, chips, dents and dings from metal ski edge contact, edge rust and oxidation, sun fading, etc.
  • Any unauthorized changes, modifications, or alterations.
  • Damage caused by misuse, abuse (such as driving over them in the parking lot), or neglect (like not properly securing them in your ski rack).
  • Damage to core caused by heavy compression, stress, or hitting other objects such as rocks, trees, lift poles, people, snow snakes, etc.
  • Damage caused by park features, handrail, and ANY KIND OF IMPACT DAMAGE OF ANY KIND renders this warranty null and void.
  • Demo and rental skis are not covered.
  • Damage caused by mounting or adjusting bindings incorrectly.
  • Damage caused by any non-Meier product, solvent or chemical being used on Meier equipment.
  • Tip/tail separation caused by use of skin clips.
  • Telemark binding pullout if the binding is not currently in production or does have modern 6 hole configuration. Old telemark bindings with fewer holes negate the warranty. Meier recommends 22 Designs telemark bindings.

Repaired or replaced products are covered for the remainder of the original warranty period only.

Meier makes no verbal or implied warranties.

Meier LLC reserves the right to make any changes to this warranty without notice.

WHAT TO DO IF YOU THINK YOU HAVE A WARRANTY CLAIM:

      • Email handmade@meierskis.com and describe the problem.
      • If we determine there may be a warranty issue, customer is responsible for shipping the skis to Meier. If there is a valid warranty claim, this cost will be refunded once we inspect the skis. Return shipping costs will be paid by Meier within the country of origin purchase only. Meier is not responsible for other costs incurred other than the shipping label.
      • Return product in question with original receipt to Meier Skis before the expiration of the warranty period for assessment.
      • Meier LLC dba Meier Skis assumes no responsibility for damage during shipping.
      • If the skis are found to be defective, Meier LLC shall be limited to repair or replace the skis within its own discretion.
      • The repaired or replaced skis are covered for the remainder of the original warranty only. 
      • Repaired or replaced product will be returned in a reasonable amount of time and may be dependent upon inventory status.  
      • Meier will not be responsible for any costs, losses or damages incurred as a result of loss or use of product. This includes shipping costs, binding mounts, rentals, etc.

SHIPPING

If the skis or snowboard are not determined to be covered under warranty it will be the customers responsibility to pay for all related shipping costs (to and from) prior to shipping skis/snowboard back to the customer.

 

skier hucking off a cornice

Ted Eynon, owner

Ted started with Meier Skis in 2010 when he met founder Matt Cudmore. Together, they moved Meier Skis out of Matt's garage and setup a factory in Glenwood Springs. Ted moved the company to Denver in 2016 and, like most small business owners, does way too many things to list here.

Ted is originally from the Boston area and grew up shredding the mighty slopes of Franconia, New Hampshire.

Michelle Kidd Eynon, Marketing Director


Michelle joined Meier Skis in 2018 after Ted’s "friendly encouragement" (AKA months of "please work at Meier") finally won her over. It was a twist she never saw coming when she was living her best ski bum life in Beaver Creek and Jackson Hole. With an advertising degree in hand, Michelle started out marketing small businesses in ski towns, which somehow evolved into marketing skis from a big city. These days, she balances Meier duties while managing life with Ted, two adventurous boys, and a dog with zero chill.

Michelle is originally from Michigan and fell in love with Colorado after a 30-hour train ride (each way!) from Holland, Michigan to Winter Park, Colorado.

Brad Bentsen

Brad is originally from Minnesota and has been on skis since he was four years old - which means skiing has outlasted everything in his life except walking. With a background in opening breweries, Brad has an uncanny ability to fix (or build) just about anything

As General Manager, he keeps the front of Meier running like a well-tuned ski, making sure the shop stays on track and guests feel right at home. Whether it’s handling logistics, managing the team, or jumping into a construction project, Brad wears a lot of hats - and usually builds the shelves to store them, too.

Parker Davis, Director of Production and Engineering


Parker grew up in Connecticut and made the move to Colorado in 2016 to attend CU Boulder, where he studied Mechanical Engineering. He joined Meier in 2021 as a ski tuner but didn’t stay behind the scenes for long. He’s now our Director of Production and Engineering, making sure every ski that leaves the shop is dialed.

When he’s not managing production, you’ll find Parker out in the wild doing very important R&D on our skis… and shot skis. It’s all about product testing, after all.

Will Weberson, Ski Builder

Will is one of Meier’s versatile ski builders, seamlessly moving from the tune room to the press room and tackling the massive task of printing our ever-growing collection of ski graphics. Originally from Connecticut, Will keeps it simple: “I like skiing powder.” Same, Will. Same.

Whether he’s at the resort or exploring the backcountry, he’s always on the hunt for the steepest and deepest lines. When he’s not out chasing fresh snow, he’s making sure your skis are built to handle it.

James, Ski Builder

James grew up in costal Maine, then spent his next decade in Colorado living in mountain towns. He started skiing at three years old and it’s been a big part of his life ever since.

James can usually be found in the press room with a big smile on his face.

Jack, Ski Builder

Jackis from North Andover, MA. He grew up ski racing on the icy slopes of New England, and moved to Colorado on the search for powder. He has worked in the ski industry for over a decade.